Privacy Policy
Last updated: 16 January 2026
Hartley Chambers
26 St Mary's Street
Cardiff CF10 1PL
United Kingdom
Email: info@domain.com
Phone: +44 29 2087 4652
Our Commitment to Your Privacy
At Hartley Chambers, we take the protection of your personal information seriously. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services.
We are committed to transparency and compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy will help you understand your rights and how we safeguard your privacy.
Information We Collect
Information You Provide Directly
When you use our contact forms or communicate with us, we may collect:
- • Your name and contact details (email address, phone number)
- • Information about your legal enquiry or the services you're interested in
- • Any other information you choose to provide in communications with us
Information Collected Automatically
When you visit our website, we may automatically collect:
- • Technical information including your IP address, browser type, and operating system
- • Information about your visit, including pages viewed and time spent on the site
- • Cookie data (see our Cookie Policy for more information)
How We Use Your Information
We use the information we collect for the following purposes:
Providing Legal Services
To respond to your enquiries, assess your legal needs, and provide the professional services you request.
Communication
To contact you regarding your enquiry, provide updates about our services, and send information you have requested.
Website Improvement
To analyse how visitors use our website and improve its functionality, content, and user experience.
Legal Compliance
To comply with our legal and professional obligations, including anti-money laundering regulations and professional conduct requirements.
Legal Basis for Processing
We process your personal data under the following legal bases:
- • Consent: When you provide information through our contact form or subscribe to communications
- • Contract: When processing is necessary to provide the legal services you have requested
- • Legal Obligation: When we need to comply with regulatory or legal requirements
- • Legitimate Interests: For improving our services and website, provided this does not override your privacy rights
Sharing Your Information
We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:
- • Service Providers: Trusted third-party service providers who assist with website hosting, analytics, or communications, bound by confidentiality obligations
- • Legal Requirements: When required by law, court order, or to comply with legal proceedings
- • Professional Advisers: Barristers, experts, or other professionals involved in providing your legal services
- • With Your Consent: Any other parties you have explicitly consented to us sharing your information with
How We Protect Your Data
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- • Secure encrypted connections (SSL/TLS) for data transmission
- • Access controls limiting who can view your information
- • Regular security assessments and updates
- • Staff training on data protection and confidentiality
While we take all reasonable precautions, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of data transmitted electronically.
How Long We Keep Your Data
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Retention periods vary depending on the type of information:
- • Enquiry information is typically retained for up to 12 months if no service relationship is established
- • Client file information is retained in accordance with professional conduct rules, typically for at least six years
- • Website analytics data is retained in anonymised form for up to 26 months
Your Privacy Rights
Under UK data protection law, you have the following rights:
Right to Access
Request a copy of the personal information we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal data in certain circumstances.
Right to Restrict Processing
Request that we limit how we use your personal information.
Right to Data Portability
Receive your personal data in a structured, commonly used format to transfer to another service provider.
Right to Object
Object to processing of your personal data based on legitimate interests or for marketing purposes.
Right to Withdraw Consent
Withdraw consent for processing where consent was the legal basis.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within one month.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through our website or by email.
Contact Us About Privacy
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:
By Post:
Hartley Chambers
26 St Mary's Street
Cardiff CF10 1PL
United Kingdom
By Email: info@domain.com
By Phone: +44 29 2087 4652
Complaints
If you believe we have not handled your personal information properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection. You can contact the ICO through their website at www.ico.org.uk or by calling their helpline on 0303 123 1113.